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feedback@thecratesapp.comQuick answers to common questions about Cratify
Everything you own. Snap a photo and Cratify names the possession, then you file it in a container, room and location. Group possessions into collections, note who each one belongs to, and share your inventory with the people you live with.
Yes. Basic is free forever, no card needed: up to 250 possessions, 50 containers, 5 rooms, 2 locations and 50 AI scans a month. When you want more, Lifetime unlocks everything for one payment of $49.99, a launch price that rises to $99 on Dec 1, 2026. No subscription. New accounts can try Lifetime free for 3 days first, with no card and no automatic charge.
Yes, on every plan, including Basic. Share a whole location or a single container, and choose view-only or edit access. Everyone sees the same up-to-date inventory on their own device.
Take a photo and Cratify's AI, powered by Google Gemini, suggests a name, category, description and tags, using your own categories and tags where they fit. You can change anything before you save. With Lifetime, Multi-Scan finds up to 15 possessions in one photo of a shelf or drawer.
Every container gets its own QR code and a three-word Phrase ID. Print a label, stick it on, and scan it with your phone to see what's inside without opening it.
Lifetime is a one-time purchase, so there's nothing to cancel. If you pay monthly or yearly, open Account → Order History → Manage subscription in the app, or cancel directly in your store: on iPhone, Settings → your name → Subscriptions; on Android, Google Play → Payments & subscriptions → Subscriptions. You keep your plan until the end of the period you paid for.
Your inventory is private by default and visible only to people you choose to share it with. It's stored on Google Cloud with industry-standard encryption, and your inventory and photos are never shared with advertisers. We do share limited sign-up and purchase info with ad platforms to measure our ads, and you can turn that off anytime in Privacy Settings. See our Privacy Policy for full details.
Cratify is available on iOS, Android, and as a web app at thecratesapp.com/app. Your inventory syncs across all your devices, so you can add possessions on your phone and search on your computer.
Open the Account tab, scroll to Data and tap Delete Account. Your account is scheduled for deletion and permanently erased after 30 days; sign back in before then to cancel. Before you confirm, Cratify tells you if a subscription will keep billing: web subscriptions are cancelled for you, and App Store or Google Play subscriptions are cancelled in your store's settings. Lifetime has nothing to cancel. Export Inventory, in the same section, saves a copy of the places you own and everything in them.